Shipping policy
Shipping Policy
Effective Date: 10/1/2020
1. Shipping Information
At Trailer Jack 360, we aim to provide a seamless and convenient shopping experience for our customers. This shipping policy outlines important information related to the shipment of your orders.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
3. Shipping Locations
We currently ship to addresses within the United States of America. Please note that some remote or inaccessible areas may not be serviceable.
4. Shipping Fees
Shipping fees are calculated based on the weight, size, and destination of your order. Shipping costs will be displayed at the time of checkout. We may offer promotions or discounts on shipping from time to time.
5. Order Processing Time
Orders are typically processed within 2 business days from the date of purchase. Please note that processing times may vary during high-demand periods or holidays.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order.
7. Delivery Time
The estimated delivery time depends on the shipping method you select and your location. Please note that delivery times may be subject to unforeseen delays due to factors beyond our control, such as weather, customs, or carrier-related issues.
8. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email with a tracking number as soon as your order has been shipped. You can use this tracking number to monitor the progress of your order.
9. International Shipping
For international orders, please be aware that additional customs fees, taxes, and import duties may be levied by the destination country. It is the responsibility of the recipient to cover any such charges.
10. Missing or Damaged Items
In the rare event that your order arrives with missing or damaged items, please contact our customer service team at orders@trailerjack360.com or 814-860-4918 as soon as possible.
11. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Trailer Jack 360
510 Tuscarora Rd
Mars, PA 16046
orders@trailerjack360.com
814-860-4918